Support
We are committed to providing comprehensive support and maintenance services to our clients. Our team of experts are always available to address any issues, provide updates, and ensure that your website continues to run smoothly.
ONLINE SUPPORT
Web Support
Over time you will have questions or minor issues that you need help with either on your existing website, or with new features. We are here to help. Your project manager will always be available to assist you with any questions or problems you may have.
Hosting Support
If you encounter any problems with the hosting or performance of your website, rest assured that we will work diligently to resolve them promptly and keep you informed of our progress. Your satisfaction and the smooth operation of your website are our top priorities.
General Support
Many of our clients require help with other online questions unrelated to their website or hosting. Topics such as social media integration, Calendly, email, CRM and more. We are always ready to help answer any questions you may have to the best of our abilities.
We'll look after all of the technical stuff, so you have more time to focus on your business.
TRAINING
At curious projects, we believe you should have full control over your website and the ability to do as much or a little as you like. We offer all our clients free training on how to edit and manage their website to get the most out of it.
Content
Keeping your website content up-to-date is important, that's why we build all our sites with our clients in mind. We offer training on how to edit all your content and add new content on a regular basis.
Custom Content
Many of our sites have custom content types, or custom post types, which allow them to manage large amounts of data. We provide comprehensive training on all of these custom features on your site as well as ongoing support.
Advanced
Some of our clients ask for advanced training so they can manage their on-site SEO, add new pages of sections to their site, or help with plugin integration and how to use it on their site. We are always happy to provide training so that you can manage your own website whenever you want to make changes.
EXPERIENCE THE DIFFERENCE
613.967.2191